At Khusank, we provide digital products and services including templates, PDFs, write-ups, bundles, video courses, and paid consultation calls. Because our products and services are digital in nature and some are prepared or delivered specifically for the customer, refunds are subject to the following policy.

1. General Policy

Due to the digital nature of our products and services, orders are generally non-refundable once the digital product has been delivered or the service has been started.

Customers are encouraged to review the product description, format, delivery time, and other available details before placing an order.

2. Eligible Refund Situations

A refund may be considered in the following situations:

Duplicate payment made for the same order

Incorrect amount charged due to a billing error

Payment received but the order cannot be fulfilled by Khusank

Payment made for an order that has not yet been processed, where applicable

All refund requests are subject to review.

3. Non-Refundable Situations

Refunds are generally not applicable when:

A digital product has already been delivered

A PDF, template, spreadsheet, bundle, or other digital file has been provided

A video course or digital access has been provided

A write-up or customised deliverable has already been prepared or delivered

A paid consultation call has already been scheduled or completed

The customer changes their mind after purchase

The customer purchases the wrong product

The customer does not like the content or format after delivery

The customer fails to provide required information for a customised service

The customer does not respond to communication required to complete an order

The products and services listed on the website have specified formats and delivery times, which customers should review before purchasing.

4. Customised Services

For customised services such as write-ups, content, designs, or other services requiring work after purchase:

Refunds may not be available once work has started.

If an issue exists with the delivered service, customers should contact Khusank so the matter can be reviewed.

Where appropriate, reasonable corrections or revisions may be considered depending on the service purchased.

5. Digital Products

Digital products such as templates, PDFs, spreadsheets, video courses, and bundles are delivered electronically.

Because these products can be accessed or delivered digitally, they are generally non-refundable after delivery.

Examples include templates, checklists, calculators, business documents, courses, and bundles listed on the website.

6. Paid Consultation Calls

For paid consultation calls, refunds may not be available once the call has been scheduled or completed.

If a call cannot be provided due to an issue on Khusank’s side, the customer may contact us to discuss an appropriate resolution.

7. Payment Method

Khusank accepts payment through Direct Bank Transfer.

Customers are required to provide the relevant order reference/payment information and send the payment screenshot through WhatsApp as required for payment confirmation.

8. Refund Request Process

To request a refund, please provide:

Order ID

Customer name

Product or service purchased

Payment details or payment screenshot

Reason for the refund request

Any relevant supporting information

Each request will be reviewed based on the circumstances of the order.

9. Refund Processing

If a refund is approved, it will be processed through an appropriate method communicated by Khusank.

The processing time may depend on the banking process and other applicable circumstances.

10. No Automatic Refund

Submitting a refund request does not guarantee approval. Refund eligibility depends on the nature and status of the order and whether the digital product or service has already been delivered or work has started.

11. Policy Updates

Khusank may update this Refund Policy when required. Any updated version will be published on this page.

12. Contact Us

For refund-related queries, please contact:

Khusank Trading LLP
DD 45/2, Ganj Bazar Road, Frash Khana,
Sonipat, Haryana – 131001

WhatsApp: +91 79882 16651
Email: khusanktradingllp@gmail.com